ISSN has already been assigned, issn is assigned to another title

Hello,

We have this error while trying to submit our new article:

ISSN "25933612" has already been assigned, issn (25933612) is assigned to another title (NEMESIS)
<?xml version="1.0" encoding="UTF-8"?>
<doi_batch_diagnostic status="completed" sp="ds3.crossref.org">
   <submission_id>1558262410</submission_id>
   <batch_id>_1673872272</batch_id>
   <record_diagnostic status="Failure" msg_id="22">
      <doi>all doi's under the current journal element</doi>
      <msg>ISSN "25933612" has already been assigned, issn (25933612) is assigned to another title (NEMESIS)</msg>
   </record_diagnostic>
   <batch_data>
      <record_count>1</record_count>
      <success_count>0</success_count>
      <warning_count>0</warning_count>
      <failure_count>1</failure_count>
   </batch_data>
</doi_batch_diagnostic>

I guess there is an error with the title, but I can’t found out what. I have compared title (in xml) of our new article and an old one but there is no difference:

New one:

<full_title>NEMESIS Negative effects in medical science: oral and maxillofacial surgery</full_title>
        <abbrev_title>Nemesis</abbrev_title>

Old one:

        <full_title>NEMESIS Negative effects in medical science: oral and maxillofacial surgery</full_title>
        <abbrev_title>Nemesis</abbrev_title>

Do you have any ideas ?

Thanks.
Noémie

Hello @njamar,

Thanks for posting.

The reason that you are getting this error is because the titles do not match between the system and the deposit. Please see the details below for this.

title on system: NEMESIS
title on deposit: NEMESIS Negative effects in medical science: oral and maxillofacial surgery

Both titles would need to match exactly for the system to accept the deposit, you would need to change the title on the deposit if the one on our system is the one that is the registered title or I can change the title on our system if you would like me to.

Do feel free to reach out at support@crossref.org if you would prefer also.

Thank you,
Paul

We would prefer to keep “NEMESIS Negative effects in medical science: oral and maxillofacial surgery”. If you can change it on the system, that would be very appreciated.

A big thanks,
Noémie

Thank you for the confirmation. I have made those changes for you so could you try depositing to us again and see if that goes through successfully now.

Many thanks,
Paul

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