Technical Support

Metadata quality improvements All DOI metadata is provided to us by our publisher members. It is those members’ responsibility to register accurate and rich metadata. Engineering

Topic	Replies	Views	Activity
Spam and changes to approval of new users into the forum Technical Support Hello all, We strive to make this forum a welcoming space for all Crossref members and users. Unfortunately, over the last 24 hours, we have been inundated with spam - nearly 2000 posts! Because of that, we’re requirin…	1	24	July 25, 2024
About the Technical Support category Technical Support	0	1849	September 13, 2018
References not showing up Metadata quality improvements references , content-registration , metadata-quality	20	3955	July 24, 2024
How to register articles written by authors with 2 surnames Technical Support references , content-registration , reference-matching	2	166	July 10, 2024
Self-hosted crossref API Engineering	2	43	July 4, 2024
ISSN has already been assigned Technical Support ojs , content-registration , deposit_support , journal , title_update	3	208	July 3, 2024
What is time stamping error and how to fix it? Technical Support metadata_manager , timestamp , deposits , depositor-report	9	8800	July 2, 2024
DOI Number and Title not found in DOI Crossref web Technical Support web_deposit_form , content-registration , deposit_support	1	54	June 21, 2024
Publisher member forgot an author and ORCiD Metadata quality improvements orcid , content-registration , metadata-quality	8	193	June 21, 2024
How to fix errors ? Please help me Technical Support timestamp , content-registration , deposit_support , submission_log	2	75	June 20, 2024
TypeError: Cannot read properties of undefined (reading 'title') Technical Support	2	110	June 19, 2024
Cleaning up duplicate DOIs Metadata quality improvements alias , metadata-retrieval , metadata-quality	1	121	June 8, 2024
These articles are published with DOIs, but not registered Metadata quality improvements content-registration , metadata-retrieval , metadata-quality	0	132	June 7, 2024
Ensuring Accurate Metadata for DOIs: Two Cases Metadata quality improvements metadata , xml_support , metadata-quality , reference-matching	0	113	June 6, 2024
METADATA CASE DESCRIPTION: This DOI points to an error page. Is the resolution URL correct? Metadata quality improvements url-updates , metadata-quality , dois_not_resolving	0	118	June 6, 2024
DOI ownership and multiple publisher owned journals Metadata quality improvements title_transfer , url-updates	0	144	June 6, 2024
Misspelling of author names Metadata quality improvements metadata , metadata-quality , lattes_cnpq	0	116	May 30, 2024
This publication date doesn't match the date online! Metadata quality improvements metadata-retrieval , metadata-quality , reference-matching	0	136	May 29, 2024
I know my paper was cited, so why does the cited-by count still show '0'? Metadata quality improvements references , cited-by , metadata-quality	0	155	May 21, 2024
Missing article citations! Metadata quality improvements references , cited-by , metadata-retrieval , metadata-quality , reference-matching	0	145	May 20, 2024
Rank beginner here - help! Technical Support web_deposit_form , content-registration , deposit_support , constructing_dois , admin-tool	4	121	May 20, 2024
My name has changed, but the DOI record still shows my old name Metadata quality improvements orcid , update-doi , metadata-quality , cope , name_change	0	164	May 14, 2024
The publication date on this work is incorrect and I'm therefore having troubling linking to it Metadata quality improvements cited-by , update-doi , metadata-quality	0	123	May 15, 2024
Doi´s de tradução Technical Support translations , content-registration , xml_support , deposit_support , relationships	3	132	May 15, 2024
How to Edit the deposited articles Technical Support content-registration , update-doi , deposit_support , issn	1	130	May 14, 2024
DOI submission error Technical Support web_deposit_form , content-registration , deposit_support , affiliation	4	126	May 6, 2024
Doi_batch not found Technical Support content-registration , submission_log	1	120	May 3, 2024
Hey, my DOI hasn't been registered?! Can you help? Metadata quality improvements ojs , content-registration , deposit_support , metadata-quality , dois_not_resolving	0	263	May 1, 2024
Help to get permissions to validate Technical Support content-registration , xml_support , deposit_support	4	170	April 30, 2024
Ticket of the month - March 2024 - Where's Wal-DOI? (Why is my DOI not resolving?) Metadata quality improvements ticket_of_month , metadata-quality , dois_not_resolving	0	391	April 10, 2024