Each DOI must be linked to a resolution URL during metadata registration. This resolution URL should resolve to the article landing page if for an article DOI, or the journal website homepage if for a journal-level DOI.
One thing we know for sure is that as much as DOIs are persistent and can never be changed once registered, their respective resolution URLs can change due to various reasons that include journal platform migration, or a possible DOI ownership transfer to a different publisher. In either case, the resolution URLs of the affected DOIs need to be updated.
Here is an example of such a case request we got from one of our users:
Hello,
This DOI 10.3301/ROL.2013.04 points to an error page.
Thank you.
At the time this DOI’s metadata was registered with Crossref, but it was not resolving correctly due to change of the article landing page, post metadata registration.
To correct this error, we contacted the metadata quality contact at Societa Geologica Italiana - the publisher of this DOI and notified them of this error, as seen below.
Hello,
We have received a metadata quality complaint from one of the Crossref users regarding the DOI 10.3301/ROL.2013.04
This DOI resolves to an incorrect resolution URL, as seen here https://0-doi-org.libus.csd.mu.edu/10.3301/ROL.2013.04. Would you please look into this, and update this DOI to resolve to the resolution URL?
Kindly do let us know once you correct this, so that we can also pass the same information to the user.
To which the publisher promptly replied, and made the requested metadata update.
Dear Evans,
We have solved the problem related to an old redirect link, now it works
correctly.Best,
Metadata Quality Manager
Hi Fabio,
Thank you for updating the requested metadata.
With this, the resolution URL of the article Biostratigraphic constraints for the paleogeographic and tectonic evolution of the Alpine Central-Western Mediterranean orogenic belt (Betic, Maghrebian and Apenninic chains) was updated, and it resolves correctly as seen in the below screenshot.