Crossref Reports our IP Address is Blocked

Hi Crossref Support.

Our Grobid service is reporting that our IP address is blocked, this is warning message is being reported for every connection our service makes to your endpoint.
Can we discuss this further by email?

We’ve had to block your IP address :frowning:
Hello. We’re delighted that you are using our services and we hope you find them useful.
You were sent here from Crossref REST API
Unfortunately, your usage seems to be causing some problems with the…


David C.Winterman.
DevOps Engineer.
email address removed

Hi David,

Thanks for contacting us. I’ve responded directly to your email address. Having your IP address will help me take a closer look at the block, but I want to gather that on a private channel.

Looking forward to hearing from you,