Hi!
I am writing to inquire if there is any estimated timeline for the Crossref website to be back online. Our team is currently in the process of registering DOIs for our articles, and we are unable to proceed due to the site being down.
Thank you for your attention to this matter.
Hello there @marcelareinhardt ,
Thanks for your message. As you have pointed out, the majority of Crossref tools and services are currently down as we migrate our main database. We expect up to 24 hours of complete downtime from Tuesday, 20 August 20:00 UTC to Wednesday, 21 August 20:00 UTC.
During this time, most Crossref services will be unavailable:
- Deposits, including helper tools like the Web Deposit Form
- Queries
- Admin tool (doi.crossref.org)
- Reports
- OAI-PMH
- OpenURL
If you attempt to access these services, including making a metadata deposit, you’ll receive a 500 or 503 unavailable error message, and you will need to retry when these services are back online. We will not store or queue attempted metadata deposits or updates made during the downtime.
The REST API is not affected by this work and will remain available as normal.
We realise this scheduled maintenance may cause some disruption for you, but this has been a long time in the planning and testing, and we’re excited to be moving the Crossref system forward to an open-source database and a more robust, reliable, and modern infrastructure to shore us up for the future.
We’ll be keeping this maintenance alert on our status page up to date. You can subscribe to updates at status.crossref.org.
Warm regards,
Isaac
Thank you for your prompt response and assistance regarding the issue. We appreciate your quick attention to our inquiry.
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